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Customer Support

Customer Service

Quick Info

mega disposal



What is the holiday schedule for Mega Disposal?

The only days your garbage, recycling and yard debris drivers do not work are Thanksgiving, Christmas Day and New Year’s Day. If your service day falls on or after one of these holidays, your services will be delayed by one day.

What do I do when there is inclement weather?

When our region is faced with inclement weather, we will do the best we can to safely provide service. If we are able to, we will attempt to start our routes later than normal – please leave material at the curb. If we cannot safely operate our fleet, service may be delayed.

Please also check our Facebook page, or call Customer Service at 508-336-8466​ for updates and instructions.

When should I set my garbage out for collection?

Please have all material available by 6:00 AM on your service day or the night before your service day.

Do I need to supply my own garbage bin, and if so, what are the requirements?

When you request residential services, Mega Disposal will supply you with a garbage bin.

If I go on vacation can I stop my account?

For residential customers, vacation credit is given if you are gone for two consecutive pickups or more. Please contact us before leaving so that we can adjust your account and notify the drivers. Vacation credit is not available for commercial customers.

If my garbage is missed what do I do?

Please let us know immediately so we are aware. If we are not contacted, we do not know you have been missed. (Return trip fee may apply)

Can I recycle more than just cardboard at my business?

Yes, please ask Customer Service​ about our Mixed Recycle program that allows you to recycle plastic bottles & tubs, metal cans and mixed paper along with your cardboard. See our Commercial Recycling​ page for more information.

Does Mega Disposal offer yard debris service?

Absolutely! Please contact our Customer Service Department at info@megadisposal.com​ or 508-336-8466​ for availability and rates.

Can I pay my bill online?

Yes. By using our website's Bill Pay​ portal, you can view and pay your statements online.

Can I view my service schedule online?

You certainly can! On our Pickup Schedule​ page, just type in your service address so you can view your pickup dates or even search on how to dispose of certain items/materials.

I'd like to rent a dumpster for a remodel/repair/etc. Do I need to test for asbestos first?

If you plan to get a dumpster for construction debris, you may need to obtain analytical testing on your debris for asbestos.

Need Help?

Please use one of our contact forms, or for more urgent matters please contact a representative at info@megadisposal.com​ or call 508-336-8466.

WasteConnect ™ Mobile App

Never Miss Your COLLECTION DAY Again!

With our new WasteConnect ™ Mobile App you can:

Sign-up for waste collection Reminders

Receive Service Alerts for collection delays

Search how to properly dispose of materials


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